The communications team publicises news stories associated with the hospital. This means:
- dealing with press enquiries
- identifying experts for interview
- coordinating all photography and filming within the hospital
- researching patient case studies
- organising celebrity and VIP visits
- producing a wide range of magazines and publications.
Media enquiries - first point of contact
All media enquiries and requests to film on the trust site are handled by the communications team. All hospital staff are advised to refer any direct approach from the media to the communications team.
During office hours, all enquiries from media organisations should be referred to:
Out-of-hours media enquiries
For urgent queries outside of normal working hours, please contact our hospital switchboard on 01604 634700 . The operator will contact the appropriate senior manager on call.
We aim to respond positively and promptly to all reasonable requests from the media. However we reserve the right to decline media requests where these conflict with operational requirements or patient or staff confidentiality.
Condition checks and patient confidentiality
We place a strong emphasis on the need for strict patient confidentiality. We will not divulge any information about a patient unless we are given permission from the individual or their next of kin.
Under no circumstances may interviews, filming or photography be carried out on or around the hospital site without the prior agreement of our communications team.
If you carry out any filming or photography without permission, our security team will request that you leave the site.