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I joined NGH as medical director in the autumn of 2017 having been deputy medical director at University Hospitals of Leicester NHS trust and previously medical lead for the cancer centre there. I was motivated to join NGH by our compelling vision to deliver best possible care for all our patients.As a surgeon by background, I like to be straightforward and keep what matters most in sharpest focus. I believe in doing what I day I am going to do. I have listened at NGH to consultant colleagues, and I have heard. Their priorities are mine. We will always strive to deliver excellent patient care. To do that sustainability we need a medical workforce with capacity, capability and influence. We will recruit, develop and empower our doctors. NGH will be an employer choice. We will deliver performance through quality. We will not walk past standards we cannot accept for our patients.Matthew.Metcalfe@NGH.NHS.UKTwitter_Social_Icon_Square_Color @NGHQImed
In 1985 I completed my nurse training with the Army (QARANC) which provided many opportunities to work with teams in hospitals across the UK and in Europe. At NGH I have been fortunate and privileged to work with many colleagues in various roles which have included senior nursing, managerial and leadership roles which most recently have included Patient Safety Programme Director and interim Director of Nursing.I am responsible for leading and developing a broad portfolio of improvement activities and organisational interactions, including creating and executing the organisations quality improvement strategy and set ambitious targets to monitor our progress and performance.I am committed and passionate about improving the quality of care and experience for patients and staff- and proud to be leading a talented and ambitious QI team. firstname.lastname@example.orgTwitter_Social_Icon_Square_Color @QI4NGH
My journey in the NHS began as a Healthcare Assistant before completing my Nurse training in 2004. My specialty clinical area is urgent and emergency care and I have worked in the Emergency Department at NGH as a HCA, registered Nurse, Sister and Matron. With 8 years ED experience, I transferred across to the academic sector and worked as a Senior Lecturer in urgent, emergency and paramedical science, which broadened my thinking and enabled me to support pre and post-registration healthcare professionals in developing and achieving their ambitions. I returned to NGH in 2015 and am proud and privileged to have undertaken the role of ED and urgent care Matron in Emergency Department, of which the main responsibility was encouraging the delivery of safe and effective patient care. Supporting staff in achieving this and collaborating with colleagues from across the Trust and external partners, was both valuable and rewarding. In my current role as I am able to consolidate my previous experiences; knowledge gained and lessons learnt, to help support and develop the dynamic quality improvement and patient safety team at NGH. I am dedicated to working with all teams within the Trust to continuously improve and provide the best possible care to our patients, through engaging and empowering staff colleagues. Sarah.Cross@ngh.nhs.uk Twitter_Social_Icon_Square_Color @QISarahNGH
My name is Carol James I am the QI Administrator and PA to the Deputy Director of Patient Safety and Quality Improvement. My role is always varied and focusses on supporting the team in all areas of Quality Improvement; I am the conduit between operational staff, the QI team and the Medical Director. My role offers me the opportunity to work with various multiprofessionals and external suppliers. I pride myself on being conscientious and well organised and enjoy working within such a dynamic team, whose passion is making improvements for staff and patients.
I joined the QI team in 2016. My role involves leading on the delivery of the MSc Quality Improvement and Patient Safety that NGH are delivering in partnership with the University of Northampton. I am also responsible for the delivery of our in-house programmes for NGH staff and medical students from Leicester Medical School, including the Registrar Leadership programme, Junior Doctors’ Safety Board and Aspiring to Excellence patient safety programme.I teach the QI methodology and QI project process components of our QI monthly teaching slots at NGH, which is open to all staff groups. Alongside Liz, I also deliver more in-depth sessions on Quality, Service Improvement and Redesign. I am also the principal QI project lead for a variety of projects led by different staff groups across the hospital, and oversee the QI project portfolio with the QI project management team. Our team is committed to the continued improvement of the quality of care we provide – please get in touch today if you have an idea for email@example.comTwitter_Social_Icon_Square_Color@NGHQIsid
I moved to Northampton in 2016 after relocating from Guernsey in the Channel Islands. I have been a Registered Nurse since 2006, with the majority of my career spent as an Emergency Nurse. I then spent 2 years working in the Governance Department as a Governance and Compliance Coordinator. In this role I assisted the Divisions and Directorates in their Governance processes (including CQC preparation and monthly reporting) and undertook patient safety investigations. I joined the QI team in March 2019 as a Quality Improvement Project Manager. My role includes teaching QI methodology and project process to all staff in our frequent QI teaching slots. I help to oversee all the active QI projects from initial implementation through to completion and hopefully presentation at International Conferences.
I qualified as a registered nurse in 2001 and commenced my nursing career in the Emergency Department (ED) at NGH. Early on in my time there I took a year-long career break to go travelling and I worked as a nurse out in Australia during my travels. On my return I went back to ED and worked my way up to become a Sister from 2009.In 2014, with 13 years ED experience, I made the move into the private sector and worked as an Advanced Nurse Practitioner (ANP) for physical health care needs in a large mental health charity. Here I gained valuable experience in quality improvement and service re-development initiatives as well as clinical autonomy.In 2017 I returned to NGH as a Practice Development nurse for Medicine and Urgent Care. My role involved identifying learning needs, then developing, facilitating and delivering relevant training to nursing staff and support workers across the Division. I also provided one-to-one support in the form of coaching or to assess key skills to ensure patient safety.I am passionate about patient safety and ensuring that we really do provide the best possible care to our patients. Therefore I was extremely happy to join the QI team on a secondment in April 2019 as a Quality Improvement Project Manager. My role includes teaching QI methodology and process to staff across the Trust on our regular teaching slots. I, along with the other QI project managers, also oversee all the active QI projects from inception to completion, and support with poster submissions to QI and other specialist firstname.lastname@example.org Twitter_Social_Icon_Square_Color@QIClareNGH
I joined the QI team in 2016, after working for 14 years in the Trust’s Finance Department. I teach the Measuring for Improvement component of our monthly QI teaching sessions, which are open to all staff in the Trust. Alongside Sid, I also deliver more in-depth sessions on Quality, Service Improvement and Redesign. I support QI projects with data; collection, validation, presentation and analysis. Along with the rest of the team I am here to support both ongoing and new Quality Improvement projects. I oversee Medical Job Planning, Appraisal and Revalidation. This involves supporting Directorates to ensure Consultants have up to date job plans, reflecting the needs of the services. We also support our Medical staff to ensure they receive an annual appraisal of value, which will support their revalidation. email@example.com Twitter_Social_Icon_Square_Color@NGHQILiz
I joined the QI team and NHS in May 2018. My central focus is Service and Job Planning, whilst supporting the Revalidation and Appraisal process for our Consultant body.My skills and experiences gained prior to joining the NHS include people management, resource mapping, user acceptance testing and reporting on various performance measures. I am committed and proud to drive and support change through this inspirational firstname.lastname@example.org
I joined NGH as an Administrator in 2018. The main focus of my work is providing administrative support for the appraisal and revalidation team. I alsoundertake various tasks to assist the wider QI team such as updating the content of the QI hot boards, processing teaching feedback and preparing training email@example.com
Northampton General Hospital NHS TrustCliftonvilleNorthamptonNN1 5BD01604 634700