Deaf awareness & communication
Deafness can range from mild to total deafness. Some people may use sign language, some people lip read, and some can speak to you. Don't be afraid to ask them how they prefer to communicate.
If you are talking to someone with a hearing loss:
- Get their attention first - If the person is not aware you are speaking to them, they will miss part or all of what you are saying.
- Be Seen - A hearing impaired person needs to be able to see your face to help them understand what you are saying.
- Speak Clearly - Use natural gestures when speaking and maintain the speed you are talking so it is not too fast for them to understand. Use visual clues, point to what you are talking about.
- Be Patient - Don't be afraid to ask if you are not sure if you are being understood. Ask them to repeat what you have said if you are unsure they have understood.
- Background Noise - Try to keep background noise to a minimum if you are speaking to someone with a hearing loss as they will find it more difficult to listen.
Don't:
- Walk around while speaking
- Shout or speak too slowly as this can cause difficulty in lip reading.
- Do not stand with your back towards the light as this will cause your face to be in a shadow.
- Don't ramble, get straight to the point.
- Don't cover your mouth when talking. Don't give up, try writing down what you want to say, or you could use a mobile phone to text.
www.ndcs.org.uk