The Bereavement Service can provide advice about the next steps and practical arrangements that follow a death in hospital. There is a dedicated Bereavement Coordinator within PALS who is available if you experience any difficulties or would like some advice.
Opening Hours: Monday - Friday (excluding bank holidays), 9am - 4pm.
Telephone: 01604 523489 (Please leave a voicemail if there is no answer and a member of the team will contact you back).
Email: ngh-tr.adultbereavementservice@nhs.net
For more information on the services we can provide or for further information following a bereavement please see our 'What happens now?' guide to making arrangements following a death.
How to find us
The Patient Advice & Liaison Service (PALS) and Bereavement Service are located in area R of the hospital.
From the South entrance, turn left onto the Hospital Street corridor. Proceed all the way to the end of Hospital Street. Take a right turn and follow the corridor as it slopes upwards past the Oncology department. Bear left as the corridor turns and the PALS office is immediately on your left.
From the Billing Road entrance, proceed along the corridor until you reach a T-junction. Turn left and continue up the corridor. The PALS office is on the left just before the corridor bears right.
You can also view our hospital map for assistance.
Hospital Chaplains
You may wish to speak with a Chaplain/Priest or other faith representative following the death of a loved one. The Hospital Chaplains represent all the main Christian Churches and there is always a hospital Chaplain available. Please see chaplaincy and pastoral support page for further information.
You can contact the Hospital Chaplains directly on:
Tel: 01604 545773
Mortuary
Viewing's in our hospital mortuary have been suspended. We understand that this may cause some distress to families however, if you would like to see your loved one then please speak to your chosen funeral director who will be able to arrange this for you.
Opening Hours: Monday - Friday, 9 - 3pm.
Contact Number: 01604 545014
Children & young people bereavement services
The children and young person's bereavement service offers one-to-one counselling and age appropriate bereavement groups. The service has a number of counsellors and volunteers and takes referrals from parents, schools, health professionals and if the child is over 16 from the child themselves.
The service also provides training for anyone requesting help in dealing with bereaved children.
Contact Number: 01604 545131
Other services who may be able to help you:
| Northamptonshire Carers |
Northamptonshire Carers are a charity funded team based within the hospital. They provide support for carers which includes guidance and support for bereaved carers. A bereavement can sometimes mean practical and social difficulties. Northamptonshire Carers can direct advise or direct you if you need housing advice and/or advice about benefits.
Tel: 01933 677907 (option 6)
Email: hospitals@northamptonshire-carers.org |
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Northamptonshire Health Charity
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Some families wish to make a donation in memory of their loved one. For further information about options on how to donate, please visit: northamptonshirehealthcharity.co.uk/in-memory |
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| Property Office |
If you wish to arrange to collect belongings, you should contact the ward in the first instance however, sometimes these are sent to the property office for safekeeping. You can contact the property office on 01604 545779. |
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| Bereavement Support |
MIND - Tel: 0300 123 3393
CRUSE (Bereavement Care) - Tel: 0808 808 1677 |
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