Who we are and what we do
How we fit into the NHS structure
Information that explains how the organisation fits into local and/or national NHS structure.
| Information | Where to find it | Format | Fee |
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| Overview of how we fit into the NHS structure |
The NHS is divided into two sections: primary care and secondary care.
Secondary care is known as acute health care and can be either elective or emergency care. Elective care means either planned specialist medical care or surgery usually following referral from a primary or community health professional such as a GP.
Northampton General Hospital NHS Trust is an Acute Hospital, providing a wide range of general and specialist services.
The About Us section of the NGH website provides more information NGH and:
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Electronic |
No charge |
| The NHS Website |
The NHS Website provides information about the NHS including information about the structure of the NHS, its core Principles, History, Regulation and Constitution.
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Electronic |
No charge to access the site |
| The NHS Choices Website |
The NHS Choices Website is aimed at everyone who comes into contact with the NHS, or delivers services to children.
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Electronic |
No charge to access the site |
Northampton General Hospital’s organisational structure
Corporate governance information including details of board members and other key personnel. This includes an explanation of the internal structure of the Trust and how the structure relates to roles and responsibilities.
| Information | Where to find it | Format | Fee |
|---|
| Overview of the Trust Board including Trust Board member biographies |
An overview of the Trust Board can be found on the
section of the website
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Electronic |
No charge |
| Organisational structure charts |
The Trust organisational structure is available here.
This Trust organogram provides an overview of the Directorate Structure(clinical Directorates and Support (Non-Clinical) Directorates)
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Electronic |
No charge |
| NGH becoming a Foundation Trust |
Find out more about NGH becoming a Foundation Trust on the For Members page of our website
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Electronic |
No charge |
How to contact us
| Information | Where to find it | Format | Fee |
|---|
| How to contact us |
Details of the main switchboard can be found under the
pages of our website
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Electronic |
No charge |
| Contact details for Clinical Services |
Contact details for the Clinical Services Departments can be found on the:
pages of our website
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Electronic |
No charge |
| Contact details for Patient Advice and Liaison Service (PALS) |
Contact details for the Patient Advice and Liaison Service (PALS) can be found on the:
- For Patients > Patient Advice and Liaison (PALS)
- For Visitors > Patient Advice and Liaison (PALS)
pages of our website
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Electronic |
No charge |
| Contact details for Comments and Complaints |
Northampton General Hospital NHS Trust is committed to providing the very highest standards of care. We are continually trying to improve the services we provide.
Contact details for Comments and complaints can be found on the:
- For Patients > Comments and Complaints
- For Visitors > Comments and Complaints
pages of our website
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Electronic |
No charge |
| Contact details for how to make a Freedom of Information Request or a request under the Data Protection Act |
Details on how to make a Freedom of Information Request or a Request for Information under the Data Protection Act and Contact details are available on the
pages of our website
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Electronic |
No charge |
Organisations we work in partnership with
Northampton General Hospital NHS Trust strives to deliver high quality services working in partnership with other organisations.
We have long recognised the importance of Partnership working and close collaboration with a wide range of both NHS and non-NHS organisations to ensure local delivery of services and their development in accordance with national guidance and local needs. NHS partnerships include our local Primary Care Trusts and neighbouring hospitals, the private sector and not-for-profit community groups.
Primary Care Trusts specify which information on our work will be provided to them. Northamptonshire Teaching Primary Care Trust (PCT) is our main commissioner. The Trust has in place a Service Level Agreement (SLA) where the executive have agreed the financial, activity and quality schedules with Northamptonshire Teaching PCT.
We also have agreements for services we receive from other NHS organisations such as ambulance trusts; they provide information to us as part of these agreements.
The Trust falls within the East Midlands Strategic Health Authority, and we provide a wide range of information to the SHA and both statutory and ad hoc reports.
There is wide range of non-NHS organisations with whom we work ranging from Northamptonshire County Council to voluntary organisations.
Training and Education - In addition to an active in-house training programme accessible to all staff, the trust is working in partnership with South Leicestershire College and Skillspoint on a highly successful NVQ programme that will provide a minimum of 400 trained staff for the trust over the next two years.
The main organisations we work in partnership with are listed below.