Contact details
Telephone: 01604 238850
How to find us
Cliftonville ward is located in the Cliftonville Care Home, which is situated close to NGH.
Patients who are awaiting discharge may be transferred to Cliftonville ward, located in the Cliftonville Care Home, which is situated close to NGH. A care plan will be arranged and agreed with patients and their relatives/carers to assist with safe discharge to an appropriate place.
Patients should stay on the ward for a limited period of time while their discharge is progressed, and will go from here to their discharge destination.
Rooms
All bedrooms are single with en-suite shower rooms. The rooms are furnished to a high standard and include a flat screen television/ DVD/free sat for patients' use during their stay. Each room and communal room has a nurse call point should assistance be needed at any time.
Smoking is not allowed in bedrooms and public areas within the Home.
Catering and meal times
The catering department at Cliftonville Care Home is equipped to provide a wide variety of dietary needs and wishes. Patients will be given a choice of appetising and nutritious meals each evening for the following day.
- Breakfast is served from 08.00 - 10.00 daily
- Lunch is served 12.30 - 13.00
- Evening meals are served around 17.00 - 18.00
Relatives and friends are asked not to visit or telephone during meal times as Cliftonville ward operates protected mealtimes for the benefit of patients.
Laundry
Cliftonville Care Home is unable to launder items of personal property including towels and flannels. We would politely request that items placed in carrier bags by the care home staff are taken home for laundering. Guests are offered fresh towels and flannels daily.
Services
The home has a visiting hairdresser, barber and chiropodist who patients are able to use. These services are payable at the point of access, directly to the visiting service.
The use of the gym equipment is restricted to those receiving treatments; visitors are not permitted to enter this room. The recreation and leisure team plan daily events which patients may be able to participate in. Please ask a member of the team if something interests you.
The Home is unable to provide other services such as daily papers, trolley shop items.
Patients are welcome to join in any religious services as arranged locally.
Valuables
A lockable drawer is available in each room if patients wish to keep any valuables. We recommend that only small amounts of money are kept in the rooms and that any valuables are insured separately.