Stroke physiotherapist gets ROSE Award for his amazing impact on people's lives

Richard celebrating the award with his team

A stroke physiotherapist has received a ROSE Award from Northampton General Hospital recognising his amazing contribution to the care of stroke patients and their families.

Clinical Lead Stroke Physiotherapist, Richard Lee received his award alongside his colleagues in the stroke unit at Allebone ward.

He was nominated for the award by a patient’s wife who was impressed by the way he delivered care and worked with his colleagues.

In her nomination she said: “It is very hard to put into words the impact Richard has had on both my husband and myself. He is skilled and inspirationally focused on recovery and rehabilitation.

“He listened and we witnessed him work collaboratively with the whole team at NGH, maintaining standards but definitely going the extra mile, not just for us, but for every patient he could help.

“Some staff in the NHS have a job or a career. Richard has a vocation in helping people achieve their goals in a holistic way. I now understand the importance of therapy, particularly physiotherapy. Without that, stroke patients may as well give up.

“I feel this nomination doesn’t sum up the truly amazing impact Richard had on my husband and myself. My focus will be mainly on highlighting the fantastic stroke therapy team. They were all brilliant, but it is clear Richard stands out and has the patients’ needs at the centre of everything he does. He genuinely cares.

“Richard put my husband on his road to recovery, how can we ever put that adequately into words. He gave us hope, improved my husband’s mobility and confidence in days and did everything he could to help. He also made us smile at a time when we were scared about the future. Thank you from the bottom of our hearts. “

ROSE stands for Recognising Our Staff Excellence (ROSE) and celebrates care delivered by staff where they show empathy, compassion, and dedication, that goes beyond the normal call of duty.

Staff who can be nominated include clinical healthcare support workers, allied health professions (AHPs), such as therapists, operating department practitioners, and radiographers. The awards also include pharmacists, scientists, and other non-nursing or non-medical clinical registrants.

Chief Nurse Nerea Odongo said: “Having a stroke brings tremendous challenges for both the patient and their family. Physiotherapists like Richard play a vital role in helping to rebuild a person’s mobility and confidence and speeding up their recovery. Richard has clearly gone the extra mile to receive such a touching tribute from a grateful family and his ROSE Award is very well deserved.”

Anyone can nominate NGH staff members for an award – which are in addition to our existing DAISY Awards which recognise nurses and midwives.

To make a nomination go to:
https://www.northamptongeneral.nhs.uk/Patients-and-Visitors/Staff-recognition/ROSE-awards.aspx
https://www.kgh.nhs.uk/the-rose-award/

All nominations will be reviewed by the ROSE judging panel on a quarterly basis, and we will look at awarding those who:

• Model empathy and demonstrate a caring attitude in all situations
• Demonstrate extraordinary clinical skills in the delivery of compassionate patient care
• Have a positive attitude and demonstrates professionalism in the work environment
• Exemplifies the mission, vision, and values of KGH
• Establish a special connection with the patients and families.